Any one have advice for dealing with Bogner?

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2022.01.26 17:48 embee1692 Any one have advice for dealing with Bogner?

Wondering if anyone has had a simialr experience and can help me out. I recently bought ski pants and a coat from Bogner. It was $900 total. They never sent me my tracking lik and when I finally reached out, and asked for it, the package was marked as already delivered. I couldn't find the package and obviously had not seen it since the day it said delivered (and I work from home so I'm around). I live in an apartment building in New York City, and in my decade of living here, occasionally I have seen things go missing whether it's theft or fedex delivers to the wrong building, etc. Every company I have ever bought fromand had a package go missing has either refunded, or sent replacements. Some almost immeditaley, while some have a waiting period to see if the package is found. But all have been able to remedy the situation.
I immediately contacted Bogner about what to do. They only said I had to figure out with FedEx directly, So i immeditaly opened a case with FedEX. I asked Bogner what we can do if it is determined to be missing and doesn't show up. They were very cryptic, and only said fedex would report to management who would make a decision. My FedEx case is open and pending but nt progress has been made. I'm pretty sure it was delivered to the wrong building because it says it was left 'in the mail room,' and we don't have a mail room (and no other package tracking link delivered to my address has said that in the delivery section before or since). I'm afraid that FedEx will not be able to come to any conclusion because it is missing, and Bogner has not given me any help on what they can do to fix. This is $900 so it's very expensive to me. Aside the fact that I'm upset they aren't proividing any help, they have been unexpectedly rude in their interactions with me. Normally I would have used the tracking link to request a hold for pick up so it doesn't get lost, but they had never sent me the link, so I never had the chance. The whole thing has made me really upset.
Anyways, I was wondering if anyone here has ever bought fom them and had a lost package? Were you ever able to remedy it with them? If so, what course of action did you take.
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2022.01.26 17:48 2179 24 years old looking for advice and guidance

Hi fiaustralia. I'm new to this sub however have been reading the guides and information on this sub for a little while now and thought now is the time to start.. I have a couple of questions and any help to steer me in the right direction would be much appreciated as I don't have many people around me that have knowledge in these areas. Currently 24 years of age, 40k a year income, I have 11k in super. My expenses are not high still living at home, I have a house deposit I'm still saving at the moment and looking to put my extra money into some other form of investment. I have a emergency savings account set aside too, for just that, emergencies. My first question is, should I make a super contribution in order to get a co contribution from the government? if so how much do I need to do? My other question ties in would I be better off putting my investing money into super, or into VDHG quarterly? I understand super won't be accessible until retirement, but I plan on investing long-term however in current financial situation would I benefit more from placing the same money into super or VDHG? I would be looking at 500-600 per month roughly into investments. Any advice is greatly appreciated, as I'm learning and am trying to understand all these things the best I can, however some information I read in guides doesn't seem to answer these Lil questions I have. Thankyou in advance ☺
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